Ordering patient meals (Fiona Stanley Hospital)

During your hospital stay, we want to provide tasty meals that meet your dietary needs, recorded food allergies and preferences.

Using your Patient Entertainment System (PES), you can choose meals that suit your preferences and cultural needs.

If you do not have a PES, a food service attendant can order for you on their laptop.

Important notes

  • Your first meal will be ordered for you, until you are able to order your own meals using the PES.
  • We will arrange a meal for you if orders for that mealtime have already closed – see these closing times below.
  • Meals can be ordered up to seven days in advance. If you change your mind, you can reorder up until the meal ordering closing time.
  • If your treating team changes your diet or you need to fast, you will need to re-order your meals.

Meal service times

Morning meals (orders close at 4:50am each morning)

  • Breakfast: 7:00am to 8.30am
  • Morning tea: 10:00am to 11:00am

Afternoon meals (orders close at 7:00am each morning)

  • Lunch: 12:00pm to 1:30pm
  • Afternoon tea: 3:00pm to 4:00pm 

Evening meals (orders close at by 12:00pm each day)

  • Dinner: 5:00pm to 6:30pm
  • Supper: 7:00pm to 8:00pm

How to order your meals

If you need help, your family or friends can place your order for you. You can also ask a volunteer or the food service attendant who delivers your meal and snacks.

Watch a video about ordering meals via the PES:

 

 

Step 1
Turn on the bedside Patient Entertainment System using the orange ringed button on the home screen.

(You do not need a card to use the system, but if you have been given a card enter your birthdate as the passcode when prompted.)

Step 2
Tap the Order Meal icon.

  A line drawing of a plate with a knife and fork either side and the words 'Order meal'.

Step 3
Tap the meal you want to order.


Image of on-screen button displaying chosen meal time, date, and diet and allergy advice


Step 4
Tap to select your preferred meal options. 

Lunch and dinner include the option of a main meal and side dishes, such as soup, bread or dessert.

 

 Image of an on screen icon showing two choices. The top icon reads white bread roll. The bottom icon reads 1 wholemeal bread roll and is shaded a teal colour. 

 

  • To order a small serving of main course or side dishes, tap the menu option twice.

 

An online button that reads 'SM Braised Kangaroo'

 

 

  • If you only want side dishes, you must also select No Main Meal Required in the Main Meal category. 

    If you don’t select this option, your order of side dishes will be cancelled. You will receive full standard patient meal.

An image of an onscreen button that reads 'No main meal required'
  • To make a change, select the X button in top section of each menu category.

 

An image of an onscreen button that features a large X in the middle

 
  • To clear the meal order, select the Clear all button at the bottom of the screen.
An image of an onscreen button that reads 'Clear all'
To see nutritional information for your meal, tap this button at the bottom of the screen.

 

An image of an onscreen button that reads 'Display nutrition'

 

Step 5
Tap the following buttons to submit your order.

  • Confirm Order in the bottom right-hand corner of the screen.
An image of an onscreen button that reads 'Confirm order'
  • Done in the summary screen
An image of an onscreen button that reads 'Done' followed by an arrow pointing to the right

More information

If you have any questions, please ask your food service attendant.

Return to During your hospital stay

Last Updated: 16/07/2024